We transform the way in which hearing care is perceived and experienced across the world, so that everyone naturally turns to the high-quality service and professionalism offered by our specialists.
Each day we strive to understand the unique needs of each customer, guaranteeing each and every one of them the best solution and a fantastic experience.
We select, develop and grow the best talent who share our ambition to change the lives of millions of people around the world.
We have over 10 million1 customers worldwide, each enjoying a personalized and distinctive hearing experience through a unique formula that combines the distribution, application and personalization of hearing solutions.
We rely on a network of over 11,000 points of sale and the professionalism and passion of over 17,000 people in 28 countries over 5 continents.
Global leader in hearing care
global market share
of which hearing care prof.
Recurring EBITDA 2019
We listen to the new generation
A new generation is taking shape that's totally free and not defined by age. Today we live around 34 years longer than four generations ago, but it's not only a matter of age. We're more dynamic and, even when aged over 60, we continue enjoying things we're passionate about, new adventures and experiences. This means listening to the world around us and enjoying its beauty with those we love.
We want to promote inclusion and trigger a cultural revolution that changes our perceptions of hearing care.
We change lives through listening and innovation
We believe we play an important role in society, which comes from continuous research into the best hearing solutions for everyone, and is developed in the relationships we build with people and the communities we operate in every day. Our everyday work really changes people's lives.
This is why the entire journey with our customers is based on a solid, long-term relationship with our hearing care specialists. It first begins at the hearing test and selection of the most suitable hearing solution. It is then reinforced by regular appointments when the hearing aid is adjusted to the customer's personal preferences and lifestyle. Finally, it continues over time thanks to the innovative Amplifon Product Experience.
Who decides when we should stop experiencing new emotions?
The values we hold
We serve our customers’ best interests with passion and seek to surprise them by always going the extra-mile.
We empower our people to think freely, perform and succeed, working together to make a lasting difference.
We take accountability for setting and delivering the highest standards of quality, and never give up.
We listen to the world around us and embrace every challenge with the ambition to learn, grow and innovate.
We do well by doing good, acting with true integrity, and showing respect to everyone, every time.
The skill of listening to tomorrow
Our role as leader in retail hearing care derives from our unique know-how, which has developed over 70 years of experience and is constantly renewed by our people who guarantee an extraordinary hearing experience, always.
We endeavor to achieve something that makes a difference. This is what drives us to carefully study the market and our customers' changing needs with great passion. For this reason, we select and train the best talents, as they are the ones who transform the way in which hearing care is perceived around the world.
We welcome those who share our sensitivity in a global multinational, which places people and innovation at the heart of its service model, where everyone's voice is heard.