PRIORITIES AND STAKEHOLDERS
Our stakeholders are our priority
We operate in an ever-changing and unpredictable environment with typically very high expectations from various groups of stakeholders. Involving them is, for us, a strategic decision with the aim of learning from each other and creating shared solutions.
Who are our stakeholders
We are in regular contact with key stakeholders as well as suppliers, regulatory authorities, industry and consumer associations, the health care systems of the various countries in which we operate, headhunters, academia and the media.
people with hearing loss
WORKFORCE
FRANCHISEES, AGENTS AND AFFILIATES
SHAREHOLDERS AND PROVIDERS OF CAPITAL
HEARING AID MANUFACTURERS
The chart of our main stakeholders is structured on the basis of their dependence and influence on Amplifon.
Our materiality analysis
In 2018 we updated our materiality analysis in compliance with the new GRI Standards.
What is relevant for us
Our customers
Product and service innovation, quality and customization remain vital for us. We also pay the utmost attention to protecting privacy and personal data, also due to the news related to the new Amplifon Product Experience.
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Our people
There are two priority areas regarding our people: attraction and retention of key resources, which is vital to provide high added-value services and to ensure our future growth, and employees’ health and safety for our workforce well-being.
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Community
Our contribute to community well-being, as well as awareness and education reflect the responsibility we feel in spreading awareness of hearing health and in promoting inclusion.
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Responsible business management
We guarantee the integrity of the company's practices by paying the utmost attention to business ethics and environmental impact, as well as by fighting corruption and responsibly managing the regulatory framework.
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