Our strategy

Setting the rhythm in a changing world

The three ambitious pillars of our 2020 strategy include: redefining customer experience using a data-driven approach, consolidating our leadership in core markets, as well as investing in talent and in sharing best practices within the company.

The pillars of our strategy

Customer experience

Leadership

Organization

Customer experience

Customer experience

Innovative and distintive

We endeavor to rethink the concept of hearing care. We focus on people, our 10 million customers around the world, with whom we are in constant dialogue and from whom we have learnt to get to know habits and preferences.

To strengthen this relationship, we launched the Amplifon Product Experience in 2018: the combination of the Amplifon product line and our multichannel ecosystem, with the Amplifon App being the very first touchpoint.

Leadership

Leadership

In core markets

Operating in a fragmented and ever-growing market is a great opportunity that we continue to seize through a targeted growth strategy.

One of our objectives is to consolidate our leadership position in mature markets such as Italy, France, Spain, Germany, United States, Canada and Australia (together they represent 80% of the global retail market) and in developing markets such as China.

 

Organization

Organization

Effective and talented

To foster an effective execution of our strategy, we continue to invest in top talent, the sharing of best practices and the extension of our global integrated IT infrastructure. It is also thanks to our corporate culture that we are always aligned and one step ahead.

Keep in touch

Do you want to talk to us?

Write an e-mail to our team.

Contact us

Are you keen on our news?

Subscribe to our newsletter.

Subscribe

true and true