Amplifon awarded prize for excellence in customer service for the second year in a row

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Last updated on November 1, 2016 at 09:00 am

For the second year in a row Amplifon (MTA; Bloomberg ticker: AMP:IM), global leader in hearing solutions and services, has been awarded the “Gold Seal for Service” in the category hearing centers, coming in first in the ranking “Best in Italy – Champions of Service“.

The company was the only one in this sector to receive this recognition. The survey “Best in Italy – Champions of Service“, conducted by the German Institute for Quality and Finance in partnership with Goethe University in Frankfurt, is based on the assessment of more than 120,000 consumers of 75 companies in Italy belonging to 70 different sectors and represents the largest study in customer service in the country, where this year it reached its third edition.

The study is also conducted in other European countries like Germany, France, the Netherlands and Spain.

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