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Business model

A unique business model

Our perfect blend of innovative technologies, scientific know-how and human touch is what makes us special, and our business model is unique in the hearing care industry.

 

We offer an exclusive, highly customized, all-round experience. Guiding people throughout their journey, we help them rediscover all the little taken-for-granted sounds, and we give back the joy of their day-to-day lives. All the way through, we keep up a constant dialogue with each person, whether that’s through an initial appointment, a hearing solution fitting, or one of the many follow-up meetings where we adapt and optimize each solution to make sure it meets individual needs and lifestyles.

Customization: a value we cherish

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A hearing aid has an average life cycle of 4-5 years. After that period, the person feels encouraged to return to Amplifon to look for a new solution, maintaining their relationship with us and continuing their journey. 

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All-round specialised and ongoing support throughout the hearing aid life cycle, with regular assessment of the hearing solution and of the person’s evolving hearing needs.

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30-day free trial, weekly check-ups and fine tuning, with the possibility to return the product at the end of the trial period or move forward with a purchase.

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Hearing care professionals propose the solution best-suited to each person, also addressing topics such as lifestyle, aesthetic preferences, psychological standing and dexterity.

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Fitting and custom-made adaptation using computer systems to meet the person’s needs.

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